Comprehensive Approach to Mental Health, Substance Use, and Co-Occurring Disorders
Founded in 2008, Square Medical Group is one of Massachusetts’ leading providers of comprehensive behavioral health services. We offer a wide range of services for mental health and substance use disorders with a continuum of care that includes: medication management, individual and group therapy, IOP, PHP, day treatment, residential treatment, neuropsychological testing and TMS.
Square Medical Group accepts most insurances including MassHealth, Medicare, Blue Cross Blue Shield, Tufts, United Healthcare, Aetna, Cigna and many more. Square Medical Group is an active participant in federally funded clinical trials and offers a range of professional services to outside healthcare organizations.
Offering in-person and telehealth appointments in Newton, Weymouth, Woburn
and Residential Treatment in Waltham and Framingham.
Notice of Data Security Incident
On November 22, 2024, Square Medical Group learned that an IT vendor sent an administrative email message to a group of recipients and inadvertently copied all of the recipients in the “cc” line of the email, instead of blind copying the recipients in order to obscure their identities. The email message itself was limited to general information about invoice delivery and did not contain any personal financial or billing information. However, the email addresses of all recipients were visible. Immediately following the error, the IT vendor notified Square Medical Group of its error and sent follow up email messages notifying affected individuals.
Square Medical Group has since investigated the incident and confirmed that it resulted from human error at the IT vendor. To ensure that this does not happen again, we have instructed the IT vendor to counsel the responsible employee(s), and to provide additional training to its entire staff. We are also in the process of implementing a new software platform to ensure that outgoing messages are safely and securely delivered to patients without error. We have also provided supplemental training to our own staff so that as an organization, we can better monitor our vendors and prevent this type of incident in the future.
Since the personal information exposed was email addresses without any other personal identifiers, there are no specific steps required to protect your identity. We do, however, recognize that incidents like this can be upsetting and we deeply regret any distress that this may have caused. If you need additional support at this time or any time, or if you have questions or concerns about anything contained in this notice, please contact Square Medical Group toll free at 866-425-9553 or info@squaremedicalgroup.org.