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Square Medical Group 
Notice of Privacy Practices 

Effective Date: July 15, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, HOW YOU CAN GET ACCESS TO THIS INFORMATION, YOUR RIGHTS WITH RESPECT TO YOUR HEALTH INFORMATION, AND HOW TO FILE A COMPLAINT. PLEASE REVIEW IT CAREFULLY.

Who We Are 

This Notice describes the privacy practices of Square Medical Group and its affiliated programs, services, locations, workforce members, and health care professionals who participate in your care or support our health care operations. This includes physicians, nurse practitioners, physician assistants, behavioral health clinicians, counselors, administrative staff, billing staff, quality and compliance staff, trainees, volunteers, contractors, and other persons or organizations who are permitted to access your health information to provide services on our behalf. 


Square Medical Group is required by law to maintain the privacy and security of your protected health information, to provide you with this Notice, and to follow the privacy practices described in this Notice. “Protected Health Information” or “PHI” means information that identifies you and relates to your past, present, or future physical or behavioral health condition, health care services, or payment for health care services. 


Square Medical Group provides substance use disorder diagnosis, treatment, and/or referral services through federally assisted substance use disorder programs. Records are protected by 42 CFR Part 2 when they identify a patient as having or having had a substance use disorder, or as receiving substance use disorder diagnosis, treatment, or referral services from Square Medical Group. Records that do not identify a patient as having or having had a substance use disorder, or as receiving substance use disorder diagnosis, treatment, or referral services from Square Medical Group, are not Part 2 records solely because they are maintained by Square Medical Group. Those records remain protected by HIPAA and other applicable privacy laws. 

Our Responsibilities 

Square Medical Group is required to:​

 

  • Maintain the privacy and security of your PHI;

  • Give you this Notice of our legal duties and privacy practices;

  • Follow the terms of the Notice currently in effect;

  • Notify you if a breach occurs that may have compromised the privacy or security of your unsecured PHI;

  • Make this Notice available to you upon request;

  • Post this Notice in our facilities and on any website we maintain that provides information about our services; and

  • Not use or disclose your PHI in ways not described in this Notice unless you authorize us in writing or the law permits or requires us to do so.

Uses and Disclosures for Treatment, Payment, and Health Care Operations

We may use and disclose your PHI for treatment, payment, and health care operations as permitted by HIPAA and other applicable law.


Treatment. We may use or disclose your PHI to provide, coordinate, or manage your care. For example, we may share information with clinicians, prescribers, laboratories, pharmacies, hospitals, residential programs, care coordinators, or other providers involved in your care.


Payment. We may use or disclose your PHI to bill and collect payment for services. For example, we may share information with your health plan to determine eligibility, obtain prior authorization, submit claims, support medical necessity, or respond to payment review requests.


Health Care Operations. We may use or disclose your PHI for activities needed to operate our programs and improve the quality and safety of care. For example, we may use PHI for quality assurance, compliance reviews, audits, staff training and supervision, credentialing, licensing, case management, care coordination, business planning, grievance review, legal services, and other administrative functions.


When a record identifies you as having or having had a substance use disorder, or as receiving substance use disorder diagnosis, treatment, or referral services from Square Medical Group, the record is protected by 42 CFR Part 2 and additional restrictions apply. Part 2 records generally may not be used or disclosed unless you provide written consent, a specific Part 2 exception applies, disclosure is permitted by a valid court order, or disclosure is otherwise allowed by law. You may also provide a single written consent for future uses and disclosures of Part 2 records for treatment, payment, and health care operations, as allowed by law.

Uses and Disclosures That May Be Made Without Your Written Authorization

We may use or disclose your PHI without your written authorization when permitted or required by law. These situations may include:

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  • Required by law. We may use or disclose PHI when a law requires us to do so.

  • Public health activities. We may disclose PHI for public health purposes, such as reporting certain diseases, injuries, vital events, adverse events, or other information required by public health authorities.

  • Health oversight activities. We may disclose PHI to government agencies or oversight bodies for audits, investigations, inspections, licensing, certification, or compliance activities.

  • Abuse, neglect, or domestic violence. We may disclose PHI to appropriate authorities when required or permitted by law to report suspected abuse, neglect, exploitation, or domestic violence.

  • Serious threat to health or safety. We may disclose PHI when necessary to prevent or lessen a serious and imminent threat to the health or safety of you, another person, or the public.

  • Judicial and administrative proceedings. We may disclose PHI in response to a court order, subpoena, discovery request, or other lawful process when applicable legal requirements are met.

  • Law enforcement. We may disclose PHI to law enforcement officials when permitted or required by law.

  • Medical emergencies. We may disclose information as necessary to respond to a medical emergency.

  • Workers’ compensation. We may disclose PHI as authorized by and to the extent necessary to comply with workers’ compensation or similar laws.

  • Coroners, medical examiners, and funeral directors. We may disclose PHI to these persons when needed for them to perform their duties.

  • Organ and tissue donation. We may disclose PHI to organizations involved in organ, eye, or tissue donation and transplantation.

  • Research. We may use or disclose PHI for research when applicable legal requirements are met.

  • Business associates and qualified service organizations. We may disclose PHI to vendors, contractors, business associates, or qualified service organizations that perform services for us if they agree to protect the information as required by law.

  • Correctional institutions and custodial situations. If you are in custody, we may disclose PHI to correctional institutions or law enforcement officials when permitted or required by law.

  • Specialized government functions. We may disclose PHI for certain government functions, such as military, veterans, national security, protective services, or correctional purposes, as permitted by law.


For records protected by 42 CFR Part 2, Square Medical Group will not disclose information identifying you as having or having had a substance use disorder, or as receiving substance use disorder diagnosis, treatment, or referral services, except as permitted by Part 2, with your written consent, with a valid court order, or as otherwise allowed by law. Part 2 records may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you unless you provide written consent or a court order or other legal mandate specifically authorizes the use or disclosure.

Uses and Disclosures Requiring Your Written Authorization

We must obtain your written authorization before using or disclosing your PHI for purposes not described in this Notice, unless another law permits or requires the use or disclosure.

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Your written authorization is generally required for:

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  • Most uses and disclosures of psychotherapy notes;

  • Uses and disclosures for marketing, except in limited circumstances permitted by law;

  • Sale of PHI;

  • Certain disclosures of substance use disorder treatment records protected by 42 CFR Part 2;

  • Certain disclosures of HIV/AIDS, sexually transmitted infection, genetic, mental health, or other specially protected information when required by state or federal law; 

  • Any other use or disclosure not otherwise permitted or required by law.

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Psychotherapy notes are separate notes recorded by a mental health professional documenting or analyzing the contents of a counseling session. Psychotherapy notes do not include medication management records, treatment plans, progress notes, diagnosis summaries, symptoms, prognosis, functional status, treatment modalities or frequencies, counseling session start and stop times, clinical test results, or other information maintained as part of the medical record.

 

You may revoke your authorization in writing at any time, except to the extent we have already relied on it.

Substance Use Disorder Treatment Records and 42 CFR Part 2

Square Medical Group’s substance use disorder diagnosis, treatment, and referral services meet the definition of a federally assisted substance use disorder program under 42 CFR Part 2. Part 2 protections apply to records that identify you as having or having had a substance use disorder, or as receiving substance use disorder diagnosis, treatment, or referral services from Square Medical Group. Records that do not identify you as having or having had a substance use disorder, or as receiving substance use disorder diagnosis, treatment, or referral services from Square Medical Group, are not Part 2 records solely because they are maintained by Square Medical Group. Those records remain protected by HIPAA and other applicable privacy laws.


Federal law generally prohibits us from disclosing Part 2 records without your written consent, except in limited circumstances permitted by Part 2. These may include certain medical emergencies, audits and evaluations, research, qualified service organization arrangements, reporting of suspected child abuse or neglect, crimes on program premises or against program personnel, and disclosures required by the Secretary of the U.S. Department of Health and Human Services to investigate or determine compliance.


You may provide one written consent for future uses and disclosures of Part 2 records for treatment, payment, and health care operations. Once Part 2 records are disclosed to a HIPAA covered entity or business associate for treatment, payment, or health care operations pursuant to your written consent, the recipient may redisclose the information as permitted by HIPAA. However, the information may not be used or disclosed in legal proceedings against you unless permitted by Part 2.
Violations of 42 CFR Part 2 may be reported to the U.S. Department of Health and Human Services and may result in penalties under applicable federal law.

Your Rights

You have the following rights regarding your PHI. Some rights may be limited by law or by the type of record requested.

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Right to Inspect and Obtain a Copy


You have the right to inspect or obtain a copy of PHI we maintain about you in a designated record set. You may request an electronic copy if the information is maintained electronically. We may charge a reasonable, cost-based fee as permitted by law. We may deny access in limited circumstances, and you may have the right to request review of certain denials.


Right to Request an Amendment


You may ask us to correct or amend PHI that you believe is incorrect or incomplete. We may deny your request if the record was not created by us, is not part of the records we maintain, is not available for inspection, or is accurate and complete. If we deny your request, you may submit a written statement of disagreement.


Right to an Accounting of Disclosures


You may request a list of certain disclosures of your PHI made during a period of time specified by law. The accounting will not include all disclosures, such as disclosures for treatment, payment, health care operations, disclosures made to you, disclosures made pursuant to your authorization, or disclosures otherwise excluded by law.


Right to Request Restrictions


You may ask us to restrict how we use or disclose your PHI for treatment, payment, or health care operations. We are not required to agree to most restrictions. However, if you pay in full out of pocket for a health care item or service and ask us not to disclose information about that item or service to your health plan for payment or health care operations, we will honor that request unless disclosure is required by law.


Right to Confidential Communications


You may ask us to contact you in a specific way or at a specific location. For example, you may request that we call you only at a certain phone number or send mail to a specific address. We will accommodate reasonable requests.


Right to Receive Notice of a Breach


You have the right to be notified if a breach occurs that may have compromised the privacy or security of your unsecured PHI.

 

Right to Receive a Paper or Electronic Copy of This Notice


You have the right to receive a paper copy of this Notice, even if you have agreed to receive it electronically. You may also request an electronic copy.


Right to File a Complaint


You have the right to file a complaint if you believe your privacy rights have been violated. You may file a complaint with Square Medical Group or with the U.S. Department of Health and Human Services, Office for Civil Rights. If your complaint
involves substance use disorder records protected by 42 CFR Part 2, you may also report suspected Part 2 violations to the U.S. Department of Health and Human Services.

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Square Medical Group will not retaliate against you for filing a complaint or exercising your privacy rights.

How to Exercise Your Rights

To exercise your privacy rights, request a copy of this Notice, obtain authorization or amendment forms, request restrictions, request confidential communications, or ask questions about this Notice, please contact:


Privacy Office

Square Medical Group

125 Adams Street, 3rd Floor

Newton, MA 02458

Phone: 617-916-5069

Email: privacy.compliance@squaremedicalgroup.org​

Complaints

If you believe your privacy rights have been violated, you may submit a complaint to:


Privacy Office

Square Medical Group

125 Adams Street, 3rd Floor

Newton, MA 02458

Phone: 617-916-5069

Email: privacy.compliance@squaremedicalgroup.org


You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaints to the Office for Civil Rights generally must be filed within 180 days of when you knew that the act or omission occurred, unless the Office for Civil Rights extends the deadline for good cause. Square Medical Group will not require you to waive your right to file a complaint and will not intimidate, threaten, coerce, discriminate against, or retaliate against you for filing a complaint.

 

U.S. Department of Health and Human Services, Office for Civil Rights

Complaint Portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Website: https://www.hhs.gov/ocr/complaints

Customer Response Center: 1-800-368-1019

TDD: 1-800-537-7697

Email: OCRMail@hhs.gov
New England Region Office: U.S. Department of Health and Human Services, Office for Civil Rights, Government Center, J.F. Kennedy Federal Building, Room 1875, Boston, MA 02203

Changes to This Notice

Square Medical Group may change the terms of this Notice at any time. Changes may apply to PHI we already maintain as well as information we receive in the future. The current Notice will include an effective date and will be posted in our facilities and on any website we maintain that provides information about our services. You may request a copy of the current Notice at any time.

Questions

If you have questions about this Notice or Square Medical Group’s privacy practices, please contact the Privacy Office at 617-916-5069 or privacy.compliance@squaremedicalgroup.org.

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